FAQ NET

The most common questions and answers about our NET sensors.

Do the NET sensors also communicate with each other? Is a signal transmitted from one sensor to another?

On the mesh network, the sensors forward their data; the logic is distributed in the individual products (in each luminaire or sensor). However, groups can be formed during configuration and the group behaviour can then be defined.

Can the HF2 NET sensor also be used outdoors?

SENSOTEC NET products are designed for indoor use only. However, there are STEINEL products that can be used outside (e.g. IHF 3D).

Is there an option for daylight control?

Daylight-dependent control or constant light control is integrated in the sensor. In addition, all products (except EXT NET) are equipped with an ambient light sensor.

Is there a way to count the number of people in the area?

SENSOTEC NET products do not count people. However, this can be done using a STEINEL camera system (e.g. HPD3). Alternatively, people can also be counted without a camera system using PIR or HF technology. We would be happy to provide further information on request.

Will there be a gateway that makes the data from the mesh available via a common bus standard (e.g. BACnet)?

No. This is not planned for the time being.

Will there be a gateway from KNX to DALI?

Since we deliberately chose a wireless system, the system does not support a wired connection to the devices. Access to the configuration and commissioning is via a Bluetooth connection. It is also possible to connect the entire mesh network to the cloud via a gateway.

Do SENSOTEC sensors offer Tunable White control (DT8)?

Yes, Tunable White has been supported since the last update. During the commissioning process, the app recognises whether DT8 LED Drivers are connected to the DALI bus. If so, the Tunable White functions are automatically displayed on the app.

Will STEINEL also supply the gateway in future, or just the sensor technology?

STEINEL direct will not deliver this. However, an example would be the «Rigado» gateway from Silvair.

Why do SENSOTEC sensors have different degrees of protection?

Our highbay sensors have an IP65 rating. There is a sealing ring integrated in the plastic ring. When the sensor is installed in the luminaire, it seals in such a way that we can guarantee IP65. With smaller sensors, such as the HF2 NET, for example, these are usually integrated into the luminaire and thus the protection rating of the luminaire is adopted. The sensor with the lowest protection rating is the PIR NET sensor with IP20, because the lens is not sealed with the housing. All housings are closed by means of ultrasonic welding.

For which temperatures is the Zhaga solution approved?

We have tested sensor detection in the range of -20 to +50 degrees Celsius. However, if the requirement is to exceed or fall below the specified -20 or +50 degrees, we will be happy to carry out further tests to develop a customer-specific solution.

Are the sensors designed according to Zhaga Book 20?

We do not currently meet Zhaga Book 20. However, this would be possible with a customised mechanical solution. The Zhaga socket currently used is designed according to Zhaga Book 18.

Do you also supply DALI bus power supplies?

No, we do not offer external DALI bus voltage supplies. However, we would be happy to advise you in your search for a suitable supply.

Is the app absolutely necessary or can the sensor also be configured via the DALI gateway in KNX?

The app is essential.

Can the proprietary light management system (LMS) be operated with proprietary software?

We are able to adapt the SENSOTEC NET family to customer-specific applications. We have already done this several times. We are always available to answer any development queries.

Where are the Bluetooth antennas on the sensors?

On page 11 of the data sheet, there is a picture showing the positions of the Bluetooth antennas marked in orange.

How can the sensors be reset to the factory settings?

The device can be reset to the factory settings by switching the power supply off and on five times: the device should be switched off for at least five seconds and switched on for no longer than ten seconds. The feedback LED flashes quickly when the reset has been successful.

How can you tell whether a sensor has already been picked or not?

The feedback LED indicates the following:

- Fast flashing: device is not commissioned.

- Slow flashing: connected to a network.

Are SENSOTEC NET and SENSOTEC IPD sensors mechanically identical?

Yes; 3D data is available online. On the electrical side, the power supply is the same for both types of sensor via the DALI bus. The SENSOTEC IPDs have significantly lower power consumption than the NET sensors.